了解你的CCA账单

 

了解你的CCA账单

 

CCA和可持续发展目标&账单上的费用

As 社区选择聚合 (CCA) customer, you will continue to receive your bill from 西班牙&E. 该账单包括可持续发展目标的费用&E and your CCA provider — either San Diego 社区 Power (SDCP) or Clean Energy Alliance (CEA). 

Your CCA bill will continue to include charges from 西班牙&E for electric delivery and other services that provide you with safe and reliable energy. If you receive natural gas service from 西班牙&E, your bill will also include costs related to natural gas service and generation.

更好地理解CCA和可持续发展目标&E charges on your monthly CCA bill, review the video and summarized sections of a sample bill below.

不是实际的账单. 仅供说明之用.

  1. 西班牙&E账户信息 You will need this information whenever you contact 西班牙&E或您的社区选择提供商.

  2. 到期金额 includes all your current and past due charges, including charges from your 社区 Choice provider, 以及相应的付款到期日.

  3. 现行收费摘要  shows the charges billed for electric delivery (西班牙&E)在当前计费期内, as well as the total electric generation charges provided by your 社区 Choice provider.

不是实际的账单. 仅供说明之用.

4. 您的社区选择提供者  姓名和联系方式
都列在这里了.

不是实际的账单. 仅供说明之用.

5. 现时收费详情  provides specific details on what 西班牙&E charges to deliver electric energy to your home or business. 本节包括:

  • 发电 which represents what we would have charged you if we were providing your electric generation. 这笔金额记在您的账单上.
  • The Power Charge Indifference Adjustment (PCIA) 这是所有可持续发展目标的要求&E customers, including CCA customers, pay to recover costs of legacy contracts.

不是实际的账单. 仅供说明之用.

6. 社区选择聚合 (CCA) 电 Generation Charges  is where you can find the detail of charges provided by your 社区 Choice provider during this billing period. For questions regarding these charges, contact your Provider.

了解你的账单ing and Usage in 我的账户

You will have access to portions of your billing and usage data through 西班牙&E’s 我的账户 and mobile app to help you manage and keep track of your energy use and costs. Additionally, you will still be able to view your 西班牙&E billing and usage history prior to your transition to your 社区 Choice provider.

Below are helpful highlights of your 西班牙&E我的账户特点:

1. 预计法案 会出现在你的主页上吗. Note that bill forecasting calculations use 西班牙&E electric generation costs as a proxy and do not reflect actual CCA costs. To view or download your actual bill statement, simply click on View Bill where you can choose to view or download your bill.

仅供说明之用.

2. 比较账单 on your 首页。 Page will give you the ability to compare your monthly costs so that you can see how your energy management actions have been helping. The costs are broken down by your Provider and 西班牙&E charges, as well as required taxes and fees.

仅供说明之用.

​​​​​​3. 使用信息 在您的使用仪表板中提供:

  • Usage view where you can see up to 13 months of usage data
  • Usage history by monthly, daily or hourly view

If you are on a Time-of-Use pricing plan, you will be able to see how much energy you’ve used during your plan’s Peak periods.

仅供说明之用.

4. 通知和警报  are helpful tools you can set in your Account view under 通知 Settings. Sign up to be notified for emergency and outage information and payment reminders, as well as 能源成本和使用阈值.

仅供说明之用.

*作为可持续发展目标&E and 社区 Choice Aggregator (CCA) customer, your pricing plan consists of two main parts: 1) the costs associated with 西班牙&E’s delivery of electricity and 2) the cost of electric generation that your CCA purchases on your behalf. Because CCA’s pricing may vary, your estimated annual costs are based on 西班牙&E’s electric generation costs as a substitute and your past 12 months of electricity use. They do not reflect the actual CCA costs.